Please add me. Potts said in the public post. )- two days ago I finished unpacking the toiletries bag, used the Nutrogena wipe again and my eyes were swollen yesterday and my face is more swollen today! I buy Neutrogena. BuzzFeed. I thought my new Purple bed sheets might have been the culprit but it was just my face so I knew it couldnt be that. Had to throw them away because there was no way I could use them. I am very careful with what I buy and I thought I was buying something that would be safe. I have had burning and sti gingalso. I trusted the product to help with her sensitive skin. Its on fire I searched Neutrogena cleansing and pain and found this article. Add me to the list. I always try things, whether it be food or products, at least twice, just to be sure. I slowly started reintroducing the products again except for the wipes as they were more expensive brands. I recently purchased Neutrogena cleansing towelette products for the firstand last time earlier this year. But the neutrogena wipes burned like HELL! I have purchased these many many times. FDA does not endorse either the product or the company. Awful reaction! My skin turned really red after using them. Then I used it the next night and the burn worse. Add Me please I know 1st hand this is TRUE it burned my skin and I NEVER used their products again. And yes you must immediately wash your eyes and face with water. Yes this happened to me also. The .gov means its official.Federal government websites often end in .gov or .mil. She also notes that the company went so far as to deny assertions that the product can cause skin problems. When purchased online. Its so embarrassing. So painful! Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA's MedWatch Adverse Event Reporting program either online, by regular mail or by fax. Before sharing sensitive information, make sure you're on a federal government site. NOPE!! To add insult to injury, Potts notes Neutrogena pays lip service to the idea of transparency, saying: We want you to feel good about how we make Neutrogena products. Yes, I used these with this very result! I had the same reaction after 2-3 day use. Please add me. Purchased for my daughter. Several users shared the post on Neutrogena's Facebook wall, but the brand did not immediately respond to those posts. Please add me I have used this product several times! Since debuting the Class Products, Defendants have made no effort to conform the labeling to the known qualities and risks associated with use of the Class Products, the suit says, arguing Neutrogena is required by law to update the product labels with a warning statement. Add me. Miranda, Leticia. Yes please add me to this also. Please add me! Unfortunately, each attempt left me with the same result bright red, irritated, burning whelps around my eyes for hours and blotchy red patches all over my face. Used wipes tonight and fast was burning, daughters also burning! Yes! I have purchased and used Neutrogena facial cleansing towelettes many times and many times experienced a painful burning and stinging afterwards. Neutrogena - Norwegian Formula Foot Cream 2.00 oz. My face felt like it was on fire! Jessica Rendall. But I just re-purchased them and now I have a chemical burn on my skin either theyve changed an ingredient, or my skin has changed. Neutrogena. Im still suffering from the reaction. Theyre all destroying my skin & burn now. I thought my skin was too sensitive for this product. "We went on their website and TONS of reviews of the same reaction! burning. Please add me. Oh my gosh! I have purchased these for my tween and she did complain about having a reaction to them. But the thin skin around the eyes..OMG. oh my, i thought something had happened several times when I felt stinging even when wiping softly. such links, we may receive a commission, but it will not result in any additional charges to you. About a week and a half later, I went out with my husband so I wore makeup and when I got home I used this make up remover to remove the make up and within seconds, my face/eyes blew up swelling and the burning was almost unbearable!! Are we still able to file a claim? Potts says this leads customers to believe the products are as benign as water.. Please add me. My neck has broken out with a rash several times using the neutrogena make up remover towelettes. I feel as if some packs were worse than others..I put anti-burn medicine on the area because I felt stupid going to the doctor for a makeup wipe. The productsincluding several of Johnson & Johnson's Neutrogena and Aveeno aerosol sunscreenswere recalled in July after tests by the company detected benzene in multiple samples. Please add me. Ad me. 2023 Cond Nast. I had burning sensation and had to rinse with water. Per the suit, the above-listed Neutrogena products pose "a significant risk of harm" that's amplified by the defendant's alleged failure to disclose the material fact that the wipes and towelettes could cause an array of negative reactions and to instruct users to test a small amount of the products prior to full-on use. Neutragena has always been known for their gentleness. It is horrible never would of thought this product would do it. Please get ahold of me . My 13 year old daughter has been using these wipes for months and within the last few days her eyes have massive burns all the way around and they are swollen. https://topclassactions.com/wp-admin/admin-ajax.php, Neutrogena Class Action Lawsuit Says Cleansing Towelettes Cause Burns, April 27, 2023 | Roundup Class Action Investigations, April 27, 2023 | Personal Injury Investigations, Roundup users may develop cancer, including non-Hodgkins lymphoma, Nursing home neglect and elder abuse lawsuit claim review. Jan. 31, 2023. Plush the putter corners of both eyes are RAW and the lids are red, raw, and swollen. Burning on the nose and under the eyes. Add me I also have some liquid Neutrogena makeup remover. I have also had a mysterious allergic reaction around my eyes: itching, burning, swelling, flaking skin. I used their wipes for years with no issue so when my eyes burned this last month I thought it was the the makeup. Please add me to this list. Swollen to where it affects my eye site. E. I use to buy all neutrogena products until I noticed my skin started to feel like I had a burn on my face. I could not understand what it was I was reacting to! I kept breaking out and rashes I just assumed it was food allergies every time I used the towelettes for a few years now. Benzene is ubiquitous in the environment. It literally looks like Ive been beat up. Each Zodiac Sign's Unique Personality Traits, Willow Smith's Beaded Cornrows Made Me Call a Braider on the Spot, Christina Aguilera Wore Straight-Up Vulvas On Her Nails. I stopped using this product after it started to burn around my eyes and causing redness. Used them and my face started peeling. Potts argues that the company was unjustly enriched by the sale of the products. So I was using a prescription strength cream and taking Allegra and Nasocort to combat the symptoms. I went to generic brand of wipes and no problem. I also had problems with it burning my eyes when I used them. My eyes are still swollen and itchy almost 24 hours after I used them. I have purchased these and had the same experience. Copies of these filings are available online at www.sec.gov, www.jnj.com or on request from Johnson & Johnson. I havent changed the brand of cosmetics I use, so it now makes sense that the towelettes are the cause! It used to feel like just water with a light soft moisturizing residue left behind. Please add me to the list, thank you. Please add me because I trusted this brand and there was something about the formulation was either off balance or too acidic, I felt like I just wiped my face with rubbing alcohol.. Im so disappointed. I had a reaction to these wipes, thought it was due to something else, but I did immediately quit using, add me, Please. Wondered if someone else was experiencing this problem. If underlying assumptions prove inaccurate or known or unknown risks or uncertainties materialize, actual results could vary materially from the expectations and projections of Johnson & Johnson Consumer Inc. and/or Johnson & Johnson. I was beside myself because I had no idea what was happening to me. According to Potts, Neutrogena had misrepresented these products as safe. I try using them and burned my skin but I thought since my skin is sensitive that it was just me. Thank you. Their products use to be nice , they have cheapended the quality of all their makeup products as well . It is causing my skin to wrinkle due to the burn. Top Class Actionss website and social media posts use affiliate links. If you make a purchase using Add me! Please add me. Families all over the country are in a race against the clock to find a critical source of food they desperately need . I used the Neutrogena HydroBoost wipes last night for the first time, and woke up today with an intense burning rash all over my face/neck/chest. This is awful!!! Why is there no form bbn to fill out.. just asking to add me?? Terms and Conditions. I had chemical burns from these wipes last year twice, not realizing it was from the wipes. I bought some of these for my vacation travel kit. I used these wipes that I got from my mom and now my eyelids and corners of my eyes have blisters and I stoped using them and they seem to get worse day by day. "Five Natural Ingredients That Can Irritate Your Skin." This browser does not support PDFs. Rash, burning & irritation on my face. Add me. I was wondering why they irritated my skin. I will never use the Neutrogena ones again! Potts alleged that J&J had misrepresented these products as safe. administrator or law firm. After contacting them they claim their items do not cause this but they do and I have pictures to prove the damage! please add me. Please add me I too had a rash and burning on my face from using these. My eyes are on fire could hardly open my eyes. Add me to the list pls. Can I be added to the list please, Can I be added ,as I had adverse reaction when using the individual purs size cleaning wipes by nuetrogena. Add me please. Figured out the cause after 2 days. According to Potts, many other customers were similarly injured because they relied on Neutrogenas representations of its products. Actually had to stop using their products all together because it was irritating my skin. The suit alleges violations of the California Consumer Legal Remedies Act, Californias False Advertising and Unfair Competition Laws, the New Jersey Consumer Fraud Act, New Yorks General Business Law and Floridas Deceptive and Unfair Trade Practices Act. Please follow your local disposal procedure for aerosol products. I also have used the towelettes multiple times before. I have suffered from Allergic reactions and flare-ups directly due to these make-up wipes. Ad Choices. I literally had a chemical burn on my face and its still healing. Now I know. It does cause stinging and irritation around my eyes. SMH. Information can be found through your local waste management services. After that I threw it away. Puffy the first day then flaky and burned throughout the whole week. Oh my goodness, please add me to the list. Please add me. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Cond Nast. Ive purchased these stopped using them , please add me. "People Say These Neutrogena Products Are Leaving Their Face Burning And Irritated." It took about a week and a half for me to figure out this is what was causing the blisters I had too go to my doctor for it. Using Neutrogenia Liquid make up remover ( Blue Liquid Bottle). I thought I was just sensitive. Try our line of sunscreen sticks and sunscreen sprays for easy application. Add me also I have 4 containers unopened afraid to use them. This press release contains "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995 regarding the voluntary recall of specific NEUTROGENA and AVEENO aerosol sunscreen products. If the latter has happened to you, you can surely relate to a Facebook post that recently went viral. Johnson & Johnson Consumer Inc. (JJCI) is voluntarily recalling all lots of five NEUTROGENA and AVEENO aerosol sunscreen product lines to the consumer level. However, ever since the post went viral (it's been shared more than 150,000 times since May 2), many more people have left reviews stating they experienced a similar redness, puffiness, and itching. Actions does not process claims and we cannot advise you on the 070501152959. Please add me. I was burned by using these, after a while I figured that it was burning me, and I threw them away. It was so painful and messed up my contacts. Rash and itch continued down my face, continued using wipes. It is 6 AM here in Chicago and I just woke up because my eye was BURNING! Well I made that mistake, my cheeks, chin, neck and part of my forehead were burning like I had a chemical peel, essentially thats exactly what it was. I try a new product and if hated my skin! We contacted Neutrogena to ask about rumor involving Makeup Remover Cleansing Towelettes, but have not yet received a response. I wondered why my skin broke out. Had a eye reaction burning n flaky skin. Please add me. I thought they would take my complaint more seriously but i was very much shrugged off. I threw money away because of the burning. Now that I know the reason why I am going to discontinue use. I used the wipes, I had itching and blistering welps. I bought these and had no clue they were not supposed to burn. Yes I used the face wipes and my eyes was red and swollen within minutes of using them. When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company's announcement as a public service. I used the face cleaning towelettes. Like it was raw, eyes would burn but would flush with water to stop the burning. Now I use the simple wipes and they work well. I researched the product and I am so disgusted and sad that this has happened to so many people and they are still able to sell this product. Please add me! 23 August 2017. I just switched to a different brand of wipes now to remove my makeup. Crazy! Neutrogena was supposed to be a reputable brand. F U Neutrogena for doing this to us, for intentionally hurting people and not giving a rats Azz about it you greedy fat corporate pigs! Never know it was happening to more then just me. September 6, 2012 at 1:21 pm 9/6/12. I HAD TO SEE MY DERMATOLOGIST TO GET A CREAM TO REVERSE THE EFFECTS OF THE PRODUCT. Neutragena WAS a brand I could trust, but not any longer. I cant use these wipes they sting and burn my face. It scared me so badly then I read the other complaints. I thought that I was the only one. Please add me, Add in I was using the Neutrogena it burn my face and my eye. As I also have acne it wouldnt help much, it would also barely remove mascara. Add me please. See list of stores. Please add me. With my husband being a truck driver and I ride with him, its not always easy to wash your face daily. Nature's Truth LLC voluntarily recalls Nature's Truth brand Lavender Body Cream, Net Wt. I had flushed them with cool water and went and got my eye mask out of the fridge to help with the swelling. I just returned from a cruise and the same thing happened. Carol Goodrich, director of global media relations for Neutrogena's parent company, Johnson & Johnson, provided the following statement in response to Allure's inquiry for this story: "We are deeply concerned about recent Neutrogena Makeup Remover Wipes complaints and ask that if consumers experience an adverse reaction, please call us at 1-800-582-4048 or send us a DM @Neutrogena immediately as we gather more details and get answers. Facial skin, scalp, this has got to stop. I used this skin product, and got a facial burn, but thought it was because of my sensitive skin! I used the Neutrogena cleansing towelettes and my face broke out in red rash like a sunburn..This product is harsh on peoples skin. But now I see other people have had the same issues or worse. I would not be able to even put makeup on for at least a week. I had never used stuff like this so when ever I used them I would get burn marks around my eyes and all over my face. The day after second use I had an allergic reaction, that was bad enough by evening I would have gone to a walk-in medical facility had they been open. Wow!! Please add me. I just came from my eye doctor. I bought them to take with me to the gym. I could barely see out past my swollen eyelids and nothing could be applied to my burning face. Yep glad I am not the only.. Read About More Class Action Lawsuits & Class Action Settlements: Firefighter Turnout Gear May Protect from Heat, But Expose Skin to Toxins, Tesla Airbag Lawsuit Filed After Crash Leaves Victim Seriously Injured, OxyCide Lawsuit Claims Hospital Disinfectant Is Hazardous to Health. Accessed 7 May 2018. Benzene is classified as a human carcinogen, a substance that could potentially cause cancer depending on the level and extent of exposure. A Neutrogena representative issued the following statement to Revelist via email: "We are deeply concerned about recent Neutrogena Makeup Remover Wipes complaints and ask that if Consumers experience an adverse reaction, please call us at 1-800-582-4048 or send us a DM @Neutrogena immediately as we gather more details and get answers. I used both and suffered for days from burns with severe itching around my eyes. Thats when I realized the culprit was that Nuetrogena oil free make up remover. I tried these and had a horrible reaction for a few days..burning!!! Not only does the towelettes cause Burns but so does the Neutrogena lash serum. They are red and inflamed. For now, its best to sit tight and check back with ClassAction.org for updates. Pls add me I recently purchased the grapefruit wipes and on the first use my skin started burning intensely, especially around my eyes. The side of my eyes always burned and peeled the next day after use. My left eye is just about swollen shut towards the inner corner of my eye. I have pictures. I have pics of my face after using. I feel bad. Please add me, I have experienced the same symptoms On fire! When a beloved skin-care product suddenly ceases to work, it can feel like the ultimate betrayal. They caused irritation And burning sensation. I was tested for allergies with no definitive result. Use of this site constitutes acceptance of our Well it did irritate me and my neice faces. Their skin products burned my face and made it swell. I thought I just had extremely sensitive skin. I had a burning feeling and skin peeled around my eyes using these towelettes. Purchased wipes and they burn and sting eyelids. Add me please I have used them and the face washer that also caused burns and irritation to my face. Please add me it would burn around my eyes. My daughter has seen her doctor on several occasions with rash, burn, swelling and itching. Please add me. Remove makeup and effectively cleanse skin in one easy step with these facial cleansing towelettes. Even the ones for Sensitive Skin didnt work. At the time I blamed it on very high level of ragweed pollen, but had never experienced a reaction to ragweed before. Then the itching started but, I still didnt want to believe it. Nature's Truth LLC. Furthermore, reactions to any substance used in skincare products can be highly personal, and a substance that irritates the skin of one individual can potentially be tolerated by a majority without incident. This has never happened to me. The next morning my eyes were so swollen. An amended class action complaint alleges the label claims put forth by Neutrogena that certain makeup removers are rigorously tested and ideal for use on even the most sensitive skin are misleading. I had to stop using Neutrogena cleansing wipes because every time I used them, My face got red, then peeled and felt a bit itchy and irritated. I use these all the time. They make my face red. My eyes and face were burning so bad i felt like my skin was on fire. Please add me to action. As a result, the lawsuit says, consumers were unable to reasonably avoid the harm stemming from Neutrogenas omissions and misrepresentations.. I have bumpy itchy/burning skin, my lips are itchy and inflamed, and my earlobes are even swollen/covered in a rash. I dont know what ingredient they changed in these wipes, but it feels like youre putting astringent on your face now. Please add me Ive used them a couple times times and they burnt my face . Add me to the list or tell me what I have to do. I thought it was just us that issues with the effects of the wipes burning our skin. Burning, itching, scaly, swollen and irritated skin. Although Neutrogena has received a significant number of complaints regarding the negative effects of its makeup removers, the complaint alleges the company has failed to warn users of these harmful reactions while continuing to attest that the products are safe for even the most sensitive skin.. It took more THs an a week to calm the severe reactions and my skin is still in bad shape!! What a joke. Chemical sensitivity at its finest. I just used them two days ago and under my eye is burned and sore, its been hurting for 2 days now its so painful. It clearly states that you DONT need to rinse. I developed(and still have) a painful burn on my left eyelid and have been losing eyelashes as well. They didnt even offer a refund or coupons. It made my eyes all puffy which the puffiness would not go down to normal for weeks. Sign me up . Sunscreen use is critical to public health. Corrado Rizzi is the Senior Managing Editor of ClassAction.org. 4586. Ultra-Soft Makeup Remover Wipes for Waterproof Makeup; Makeup Remover Cleansing Towelettes Fragrance Free; Neutrogena Naturals Purifying Makeup Remover Cleansing Towelettes; Makeup Remover Cleansing Towelettes-Night Calming; Deep Clean Oil-Free Makeup Remover Cleansing Wipes; Deep Clean Purifying Micellar Cleansing Towelettes; and. I have used the wipes before and they did NOT do this. I too had severe skin reactions due to towelette use; please add me. I discontinued use. I have severe facial burns from using these makeup wipes. "In regard to the Neutrogena wipes, it's difficult to tell from the photo whether these were hives or eczema. Additionally, the company advertises that the products are opthamologist tested, dermatologist tested and allergy tested, which, according to Potts, gives users the impression the products are approved by these professionals and discovered to be hypoallergenic. Add me, please. You must contact the Please add me also!! They would always burn my eyes. Please add me to the list! The wipes do causing burning and skin irritation. Box 412 Our brand promise we will respond to every complaint as soon as we have more information to share." I have used Neutragena wipes for a while now. Ive used these wipes and they irritated my skin so bad, you can see exactly where I used the wipe at on my face because not only did it literally feel hot and like my face was burning , but the areas on my face were red. Advised me to not use anything on face, prescribed 2 oral medications, one body cream. I had a rash and burning sensation from using Neutrogena facial wipes also. Used these wipes in morning and evening for about a week before upper eye lid became red, swelled, very small bumps, extremely itchy. Please add me to suit. I liked them so Ive bought another box. "DO NOT USE these make up wipes Alyssa has been using them for months but yesterday opened a brand new pack to use and This Happened!!" I decided to give them another try- get my skin is a little older, my diet is different, maybe Ill be fine. What good is that? It felt like bad sunburn and was red. They gave me a big red rash on my face after using them. I HAD TO STOP USING THE TOWELETTES BECAUSE MY EYELIDS BECAME VERY DRY AND FLAKY. Please add me as well. Please review our Affiliate Link Disclosure for more information. Recalls 2,581,816 lbs of Canned Meat and Poultry Vienna Sausages (packaging defect - damaged, leaking, spoilage) I had to switch to a different brand, then eventually to micellar water-based wipes. Please add me to this case. I didnt connect the two until I read this! Theres generally nothing you need to do to sign up for or join a class action lawsuit. My daughter and Ive been using for sometime now and we both had side effects, I just bought a value pack from Sams Club in the last month with two facial cleansers and the wipes and the wipes smelled sooo strongly and literally burned my face. Left my eyelids sore, red and itchy. Please add me. Wipes would always leave my face slightly red after with a light burning. I have also purchased them. How do I start a Class Action Suite regarding this? It was excruciating PAIN and lost days from work being bandaged up. Add me I have some of those in my bathroom right now. This recall is being conducted with the knowledge of the U.S. Food and Drug Administration. Causes burning on eyelids and around eyes. The Best Undereye Concealers to Minimize & Brighten Dark Circles. Neither Johnson & Johnson Consumer Inc. nor Johnson & Johnson undertakes to update any forward-looking statement as a result of new information or future events or developments. If you still feel that you have received the wrong product, please contact Neutrogena Customer Service at 1-888-984-2464, or through our Contact Us section. Same for me! and put them out in our hallway If I remember correctly, they were easy to use like a tissue dispenser. My eyes have massive burns all around both of my eyes and they stay swollen. So trusting the name of Neutrogena I started using these daily. The site is secure. Before commenting, please review our comment policy. Well update this page with any new developments. Yes! I hope theres some sort of relief! This is terrible. 2 days later and I have still have tiny tears in my skin that burn. My doctor has the pictures from when I first had this issue and my face is still healing. Ive experienced many of the same reactions as the others commenting. I agree I have obtained burns on my eyelids and rashes under my eyes and in places on my face after using this product. Please download the PDF to view it: Download PDF. Allure may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with Sam's Club will make every effort to call, mail, or email members regarding any recalls, or in the case of certain federally-regulated recalls, will assist the product manufacturer in its attempt to contact you. Please add me. I stopped using them. Purchased specifically Neutrogena face towelettes because of the fact my daughter and I have sensitive skin. Red blotches over whole face. I just started using Neutrogena and noticed my skin was burning and two days later my face felt like it had a scab on my cheeks. When I use that to take off eye makeup, my lids burn and I have to rinse with water. I contacted Neutrogena to let them know and they as much as told me I was nuts and there was nothing wrong with their products. After buying and returning makeup for 3 months, because eyes were burned from makeup remover towlettes and old dry mascara pulled eyelashes out, eyeliner bad caused eye infections, creams old, etc etc walgreens admits all make up and I mean all makeup is old and dry. Thanks. Thanks. I used these religiously because they seem to be the wipes with the most moisture which I prefer before I cleanse. In truth, at least seven varieties of Neutrogena makeup-removing wipes and towelettes may cause itching, burning, dryness, peeling, redness and inflammation, among other harmful reactions, and are decidedly not safe and effective for all skin types, the 41-page lawsuit claims.
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