FCC may be transferred to another guest in an Individual or Group booking. When does myGlobal Suspension or Cruise With Confidence FCC expire? Yes. If I applied a 125% FCC generated from a previously suspended sailing, and my newer booking has now been suspended, what value will I receive in my new FCC? That means you've. Certain promotions will be excluded from the policy. When booking, youll enter the Certificate Code for each guest on the Guest Information page. We give you our exclusive bonus offers , plus all qualifying cruise line offers , plus all of the cruise line loyalty program benefits. a) How long did it take to receive your FCC? This varies by cruise line. What kind of compensation will they receive? 1. Ships' Registry: Malta and Ecuador. Most cruise lines typically have issued FCCs within a couple of weeks after the cancellation has been announced, but other cruise lines can take weeks or months to process them. If you booked through a travel agency or third-party online travel site, you must contact whomever created your booking in order to request a refund. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Redeem Cruise Credit Future Cruise Credit FAQs Sign in or create an account. If the airline does not accommodate the use of the ticket value within 12 months of ticket issue date, you should contact Flights by Celebrity via email at choiceairsupervisors@rccl.com. We are concentrating all efforts on developing a cohesive return to service plan which will include enhanced health and safety protocols for all travelers. Here is my experience with transferring two FCCs in the past year. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. Please be aware of deadlines in order to request a refund. He is unable to use it. Celebrity Cruises has contacted their customers advising them of a change to future cruise credits (FCC) by removing the limitations on dates where a future credit can be used which will now be indefinite.. At the same time, the cruise line is killing the 25% Bonus they offered to customers when choosing the FCC over an outright cash refund though customers can use the existing bonus credits . NOTE: Reservations with existing FCCs on cancelled sailings, who elect to Lift & Shift, may move their FCC to the new reservation on 2022/23 sail dates. Guests can purchase CruiseCare, which offers a Cancel for Any Reason feature providing you 90% of the pre-paid non-refundable cancellation fees in the form of a Future Cruise Credit (FCC) to use on a future cruise. Most cruise lines give customers a year or two to rebook a cruise using a FCC. By requesting a Cruise with Confidence FCC, you are cancelling your reservation and waiving any right you may have had to receive any refund of the cruise fare paid, even if the sailing is later canceled by Celebrity Cruises. Our family members who originally booked cannot sail any time soon but DH and I have multiple upcoming cruises with Celebrity on the books. Guests with nonrefundable flights booked through Flights by Celebrity will automatically receive a refund. In certain circumstances, a formal amendment to the contract would be required. How can I cancel and receive a Cruise with Confidence FCC? Additionally, if you received an onboard credit as a result of a redeployment, charter, or other goodwill gesture, it will also follow you to your new booking. Received FCC on March 16. If you have booked any shore excursions, beverage packages, or other pre-cruise purchases, you will receive a refund to the original form of payment. Each guest on the original reservation will be issued their own FCC. The FCC has been partially applied. We are having loads of problems getting a refund for a 2021 Celebrity cancelled cruise because our not-to-be-named online travel agent erroneously asked for FCC rather than a refund. Future cruise credits typically have a specific dollar value assigned to them, usually based on the amount the passenger paid for the canceled cruise. Go to site, Already booked? You can redeem any FCC by calling us! I thought I would receive just one FCC for the total amount I paid, not divided by 3. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, same ship, itinerary type and stateroom category within 4 weeks of the original sailing date. Prior to the final payment due date, if you wish to change a Non-Refundable Deposit booking to an alternate ship you can do so without incurring a change fee; the change fee will be waived. Related: The ultimate guide to how to pick a cruise line. A line-by-line guide, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. It also has an expiry date limiting it's value as well. Related: Are drinks packages worth the price? When booking your cruise online, this is the page where youll enter the information from your Future Cruise Credit (FCC). If you request a refund, your 125% FCC will be deactivated. Your travel advisor will be able to assist with the exact extras that your FCCs will cover. For a primer on it all, we turned to one of the longtime leaders of the cruise-selling world: David Crooks, senior vice president of product and operations at World Travel Holdings. Yes you have to call, they will give directions on transferring..you will need a letter or email from the original FCC holder stating they want to transfer to you..we just did it with 6 $250 FCCs from family members to the Wife and I..it takes patience and a few calls. The ability to reschedule or Lift & Shift a booking to the following cruise year at existing rates expired on January 31, 2021 and is no longer available within the Cruise With Confidence program. I'm hoping it all works out, but if not it's good to know it can be transferred! teacherman, July 3, 2021 in Celebrity Cruises. I know Celebrity has removed sail by dates for FCC but they really can't be cruising for quite some time so don't want to have FCC hanging out there, especially since they requested a refund and there is quite a bit of $$ involved as you can imagine. If I cancel a cruise using the Cruise with Confidence program, and Im issued a Future Cruise Credit, can I apply it to a holiday sailing? Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. Royal Caribbean will allow a one-time transfer of an FCC to someone else. Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. Canceled Sailings Due to Suspension of Global Operations, Book it List Event 75% off 2nd Guest + Savings, INFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. Retrieve the reservation for which you want to apply the cruise credit. If Celebrity should change the embarkation/disembarkation ports, will guests who have booked their air travel through Flights by Celebrity be rerouted at no additional cost? Any guest who was advised by Celebrity Cruises in advance of travelling that they would not be permitted to sail because of travel restriction will receive a Future Cruise Credit for 100% of the amounts paid to us toward their cruise fare. Celebrity Cruises ; Is FCC Transferable Announcing Our 2023 Cruisers' Choice Award Winners! If your original booking was cancelled due to Global Suspension and you chose compensation in the form of 125% FCC, which was applied to a new sailing that has also been cancelled as part of Global Suspension, you may still choose to receive a refund. On 6/2/2022 at 1:50 PM, PTC DAWG said: Yes you have to call, they will give directions on transferring..you will need a letter or email from the original FCC holder stating they want to transfer to you..we just did it with 6 $250 FCC's from family members to the Wife and I..it takes patience and a few calls. If youre a resident of the UK or Ireland and booked directly with Celebrity Cruises, you will need to contact us at 0844 493 2043 or access the Global Suspension refund request form on our website in order for your refund request to be processed. Your FCC will be attached to your customer profile at the cruise line, and your travel agency should be made aware of the FCC as well. Contributor. Several cruise lines will allow the balance of an FCC to be used on another sailing, but it is best to consult with a reputable travel agency to make sure you are maximizing the value. Your FCC will be attached to your cruise line loyalty information or rewards profile the VIFP Club at Carnival, for instance, or Royal Caribbeans Crown & Anchor Society. The FCC holder has to call then they issued a new FCC to the recipient. In addition to canceled NRDB, $100 per person service fee also applies to changes to NRDB ship or sail date. 6x Marriott Bonvoy Points on each dollar of eligible purchases at hotels participating in the Marriott Bonvoy program. Thank you. If you booked flights independently with an airline or travel partner, youll need to contact them directly to inquire about a refund or contact your travel insurance provider. Is FCC Transferable. At some lines, future cruise credits can only be used for a single future sailing, with any leftover balance forfeited. Most cruise lines only allow a FCC to be applied to a new booking that is made after the date the FCC is issued. You must contact your travel advisor or call Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. It has a monetary amount associated with it, which can be used towards a new cruise booking. SPECIAL NOTES: Please allow up to 7 business days for the transfer request to be completed. Enter the code for each applicable guest, making sure each guest's name exactly match the full name on the voucher. It provides reimbursement if guests are quarantined for coronavirus (COVID-19) while on the trip and unable to return home on the originally scheduled date. Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. Our family members who originally booked cannot sail any time soon but DH and I have multiple upcoming cruises with Celebrity on the books. The guest must provide certification of the illness from a treating physician at the time the trip was interrupted. Plus, an additional $50 onboard credit as our SpringBonus.*. Multiple FCCs may be applied per guest within the same reservation. This provides the guest with a monetary value that can be applied to a future sailing, and it has its own set of rules and important things to know. Refer to the FAQ#1 above for full list of sailings cancelled by Celebrity. Only the entire and full original value of Peace of Mind and suspended sailing FCCs worth 100% of the fare paid, as well as the bonus 25% or 50% FCCs, are eligible for transfer. That's how they explained it to me, and arrived at $475 certificate. If you have any additional Casino Certificate questions, please submit them to bluechipclub@celebrity.com. These FCCs may be used to satisfy any remaining balance due for the cruise fare on an existing booking. Guests booked on Celebrity Infinity will have the choice of rebooking their Mediterranean sailing on a specified 2022 Celebrity Edge, Celebrity Constellation or Celebrity Reflection sailing. hbbd```b`` ,"%A$ Modified Date: Feb 10, 2022. Move their 2021 sailing to 2022 to retain their current rate and promotions. Limited Time Offer: Earn 125,000 Bonus Marriott Bonvoy Points after you use your new Card to make $5,000 in purchases within the first 3 months of Card Membership.
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