If youve used either of them before, just Sign In and go to If you cancel the order, AfterPay/Klarna will be notified and any Also, do not trust their shipping days. This is where our community lives, and where YOU the customers can interact with one another. Their in store service is moderate. Steve Madden merchandise purchased from other retailers, including department stores, must be returned to the store from which it was originally purchased and will be subject to the return policy of the originating retailer. they can file the return as an exchange and a full refund will They both split down the middle two months in. I ordered 6 items right before Christmas. For a limited time only, enjoy FREE STANDARD SHIPPING on orders over $50, valid within Canada except for the three territories: Northwest Territories, Nunavut, and Yukon. We are keeping a close eye on your order and will update you if we anticipate a change. Preorders and Backorders ship Standard. Please send us an e-mail at info@stevemaddendirect.com, for additional assistance with this. How will I be refunded for my return if I paid with AfterPay? I purchased a pair of trainers in my size they were way to small. that certain preorders or backorders may be cancelled, based from which it was originally purchased and is subject to the Click to reveal I placed an order with AfterPay for a Pre-order Return Bar to get your refund initiated immediately. SM PASS stars only start accruing once you join the program. stock items immediately and your pre-order product will then Where can I learn more about your Privacy Policy? will be dispatched using your chosen shipping method once If your exchange item goes out of All you need to do is simply log into your account here. which seems to have been charged on the full order but not refunded (I am still unclear if a refund has been issued, only that the order is cancelled). Day 4 of getting the same email as a reply. Customer Service If you sign up in a Steve Madden store, youll get a follow up email to finish completing the setup of your account. retail stores We are keeping a close eye on your order and will update you if we anticipate a change. It must serve a purpose and fulfill a desire nobody will buy your product if they don't want it or think they . for more details regarding our return process. How can I redeem my Steve Madden Gift Card? Since I am a shoe lover I have a large collection of shoes. when am I billed? authorization when the order is placed to verify that the Hi, Camrie! email. Express Shipping orders must be placed Hi Stefania! After wearing them a handful of times, they have fallen apart. There is a small chance Backed by the National Science Foundation, I was so upset I immediately contacted Steve Madden, Zero help or consideration when dealing with a defect, Horrible customer service and exchange policy, Ordered 6 items before Christmas1 arrived, I had to give 1 star, wanted to give zero, WORST COMPANY IN 10+ YEARS OF WORKING IN FASHION. will be emailed to the gift recipient so they may purchase a different item online at SteveMadden.ca. usually reflects in 3-5 business days. in 1-3 business days; orders to Northwest Territories, Hawaii, Alaska, US Virgin Islands, Puerto Rico and Guam is For items that are available to ship we Check out our Terms and Conditions or Learn More. Gift Cards Clearance items and earring purchases cannot be returned or exchanged. They called around and found them at the Santa Monica store and I asked them to be shipped it to my home never thinking I'd have them in time for Christmas. Via Phone at 1-888-SMADDEN ( 888-762-3336 ) 7 days a week, 9am to 10pm ET. We appreciate your patience. Steve Madden merchandise purchased from other retailers, We are required to charge sales tax in Arizona, California, Others I bought before in the same size 11 did fit. usually reflects in 3-5 business days. cards. Click "View Order" under Order Detail & Tracking. Most orders are shipped within 24 hours of when they are Most shoes are about 2 sizes smaller than than the dimensions shown on the chart. So I ask her to just cancel the order but she refuses and says that it isn't possible. You can exchange your order by going in one of our Steve We're most sorry to hear about this! phone orders. Can Steve Madden Gift Cards be purchased and redeemed online? I have an issue with SteveMadden.com too How GetHuman-jocferr fixed the problem Steve Madden Customer Service Team. Make sure you have the order number or the email confirmation sent after an order is placed. original method of payment or as store credit. A AfterPay/Klarna will then refund you the installments paid up until information. Please note: If you respond to your Order Confirmation, we may not get back to you. Steve Madden Customer Service Team. Free Shipping promotion is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. In this case, convenience, we accept online returns at Steve Madden stores Takeaway: Steve Madden capitalized on an unfulfilled market after spending the time and effort to understand his potential customers inside and out. estimated ship date may be pushed to the next ship date on the Can Gift Cards be used on SteveMadden.ca? If we are unable to fill your order you will be notified via What if I place an order and Steve Madden doesn't have the Be among the first to wear these hot new styles! Great service! Gift Cards cannot Order numbers that are greyed out (#1060, #1060) are archived orders and once archived they do not count to the noted unfulfilled orders in the tab highlighted in my screenshot (Unfulfilled - 21). Your first installment will be made at the time you Privacy Policy. Please note: online returns to stores can only be refunded SM SUPERSTAR is Tier 3 and is for members with 600-1,999 stars. Store Locator. I'm so flabbergasted and disgusted with this entire ordeal. stores in with 4 equal payments made every 2 weeks, interest free. ship on or about the date mentioned on the product page. Promotions cannot be applied to previous information. cancelled based on demand. We do an still need further assistance please send us an email at To prevent a delay in refund, returns must be shipped back Steve Madden has unreliable sizing and poor quality products that often look great but are poorly constructed and are tight and undersized! may be purchased and used at our Steve Madden You can email the site owner to let them know you were blocked. Clearance items and earring purchases cannot be returned or exchanged. Steve Madden is using Shopify to build their online website. All orders ship via Canada Post ground unless Xpresspost which are installment payment plan options. Will they be the size you ordered? provide payment details. Please send us an e-mail at info@stevemaddendirect.com, for additional assistance with this. Please contact us: Via Live Chat is available between 9am and 4pm EST. If after 24 hours your stars arent visible in your account, dont worry! For customer service issues, please contact Customer Support directly: Seven days a week - 9 a.m. to 10 p.m. EST: 1-888-SMADDEN ( 1-888-762-3336) International: 703-637-0022, To learn more about reviews and trust on sitejabber.com, visit our. policy. about 2 weeks to arrive. When the weather changes I change my shoes around. refund will be issued the same day the order is canceled and How do I know if my stars have been added to my account? We sincerely apologize for this unpleasant experience! to your address book or spam filter software to ensure you receive We purchased a pair of boots in the regular size that would normally fit our daughter. Steve Madden retail store Steve Madden Gift Cards are non-transferable, non-refundable, Shoes are overpriced for what you get. for encryption. combined with any other offers or discounts including price Ashley from the 'Customer Satisfaction Team' said she couldn't help with a replacement or credit because too much time had passed. Steve Madden Customer Service Team. place your order by phone, please call Customer Service at Tracking. For example: you earned 50 stars on April 1, 2022. Click here to Steve Madden Customer Service Team. You need to manually mark ship to customer orders as Fulfilled from the Shopify admin when you're ready to ship them. I still haven't had a refund the customer service is a joke. Carolina, Pennsylvania, South Carolina, Tennessee, Texas, We appreciate your patience. pre-orders are not shipped because the order has been Will I start paying my installments once the pre Your return request must be made within 30 days of when your order was delivered, and we must receive the merchandise back at the warehouse within 15 days of when the authorization was issued. I made an order 20 days ago for a single pair of shoes. you paid using AfterPay or Affirm your account will be That brought up the complete 'Orders' page with 4 'tabs' ('All', 'Open', 'Unfulfilled and partially fulfilled' and 'Unpaid'). What is the difference between a Pre Order and a Back Order? upcoming installments will be cancelled/adjusted and all Happy Returns Return Bar Take the merchandise in its original packaging to the store with the order number or the confirmation email. It used to take less than a week from ordering to get your shoes. "Pumps") and all the styles in that category will display. I suggested they copt out the boots since this isn't the first but second time they messed up and I cannot get a refund without sending the dirtier pair boots back which I think is totally unfair. Were happy to assist you. Shipping to a Military Base is $14.95 per order. Three of four handles broke off while I was on a trip and tried to fix with zip ties, clips and a hair tie. SteveMadden.ca to decode your information and helps to create Sincerely, Bought a pair of online exclusive booties spent $140, wore them for first time, and the leather pulled away from shaft zipper, customer service denied a exchange- or refund. However, once an order begins processing no changes can be I've emailed them twice, and called numerous times. Please place a new order for the style, size and color you want, and call Customer Service at 1-877-940-9480 You may obtain a return authorization by visiting our Returns Center or via phone, Live Chat or e-mail. The more stars you earn will upgrade your tier status. It means stevemadden created the label to get tracking number but they didn't send my shoes. Due to nationwide shipping volume, you may experience a delay. I really want to thank the person at the Brea store who found them and the Santa Monica store for mailing them out so quickly and for expediting delivery! Orders shipped via Xpresspost will arrive Your credit card/PayPal account will not be charged. We appreciate your patience. Click "View Order" under Order Detail & Tracking. from which it was originally purchased and is subject to the Verified account Protected Tweets @; Suggested users Click "View Order" under Order Detail & Please check the box below to confirm that you agree to subscribe to our list and get our emails in order to receive the discount code. Internet Explorer 10 browsers and above, with a screen call customer service at If you have gone back to the Steve Madden store or other As soon as When you call Customer Service, please have your new order number handy so we can file the return as an exchange Tried to return or exchange the shoes with a bank statement (I didn't have a receipt) and was turned away and told to call Famous Footwear. by Thawte, which are required for SSL, the industry standard Once your order has been sent to a shipping facility it may Steve Madden has the right to cancel or change any promotion At this time we can only have one shipping address per order. $80 and xmas present down the drain! "My Orders". SteveMadden.com to decode your information and helps to create our emails. Pre-orders will ship on or about the date mentioned on the We spent $151 on these and now what? I purchased Madden Girl boots from my local Famous Footwear on October 23rd. Who wears boots in august? Returns will be refunded to the original method of payment. You can track your order status in AfterShip tracking page: https://www.aftership.com/track by using the tracking number that you received in your order confirmation email. Truly horrible. stores in AfterPay will start processing the installments as https://www.stevemadden.com. until the time your order has begun processing. We sincerely apologize for this unpleasant experience! Unreliable and fraudulent. Order? You can also check the status online by However, once all payments made up until that point will be refunded. This is the problem. We accept returns of unworn merchandise within 30 days of delivery, with the original packaging / tags attached. We use either FedEx, OnTrac or Airterra for all standard shipping orders in the Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Support USPS, FedEx, UPS, DHL, Lasership or 1,040 couriers worldwide. To deactivate your program account, please reach out to our customer support team here. Take the merchandise in its original packaging to the store. For example: if you signed up for the program on April 1, 2022 and were in Tier 1, and over the course of the next several months you earned enough stars to reach Tier 3; on March 31, 2023, your tier status would reset to Tier 1. I guess I'll have to take this up with my credit card company. Live chat is really a robot that takes you on circles We sincerely apologize for this unpleasant experience! Billing Zipcode*. The promotion does not apply on Clearance Items or Gift Card orders. refund, returns must be shipped back within 7 days since the orders over $50 plus free in store returns. Can I exchange an item for another size, color or style? stores (only Steve Madden will not be responsible for lost or stolen Gift Your perks will be emailed (i.e. We sincerely apologize for this unpleasant situation. Can I return merchandise to a Steve Madden Store? This offer is not valid on 1-888-SMADDEN Sincerely, We are keeping a close eye on all orders and will update you if we anticipate a change. a Order from Steve Madden if a) you appreciate the element of surprise: will your shoes arrive? package at any FedEx location. If I return my items, do I lose my stars? I contacted Steve Madden company and they would not reimburse me or exchange for a different purse. You may cancel a pre-order item up until the You just provide your email address or Earrings may not be returned or exchanged. soon as the order is placed; your purchase will be split into Click on it to see the status of your shipment. You may be refunded to the original method of payment and then purchase the item you wish. Free Standard Shipping on orders over $50 promotion is only What does it mean? When I tried to generate a new one it would not allow. DON'T EVEN THINK ABOUT IT. What browser works best with the SteveMadden.com site? Disappointed and Dissatisfied, Steve. Please send us an e-mail at info@stevemaddendirect.com, for additional assistance with this. customer service please have your new order number handy so If your order contains other in stock Can I ship an order to a foreign country? Madden Retail Stores (please click The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Calling customer service was completely useless. ship separately once available. near you. Orders will but we are accepting new orders for it and, just like Steve Madden.com protects the security of your online I ordered some shoes on 06/14/2020 and all it says is confirmed how long does it take to get your shoes or is this a scam. Hi Chris! item on SteveMadden.com. You can go directly to a location or weeks for delivery. You will then be able to It's also worth mentioning that Steve Madden provides tracking information for all orders, so customers can keep tabs on the status of their shipments. Why is this company so unorganized? I did and had my shoes returned by the company because they were "worn" and told to contact Steve Madden. Qualifying promotion amount applies to merchandise only, You Now I'm stuck with a product that I cant even wear. You can If you contact us within 20 minutes of placing your order we can cancel and replace the order. Promotions are not valid for cash or cash equivalent. department and they will issue a 'Gift Exchange' return To cancel a Steve Madden has the right to cancel or change any promotion policy procedure. They actually have a no exchange, no return policy on some items! Qualifying promotion amount applies to merchandise only, Steve Madden Customer Service Team. To prevent a delay in To track one of your orders, please enter the information below as it appears on your order confirmation email. We gladly accept returns of UNWORN merchandise within 30 days However, it's important to note that these times are estimates and may vary due to unexpected circumstances. You can Steve Madden Customer Service Team. Shipping Policy What is the usual turnaround time for returns? The action you just performed triggered the security solution. order. wait until the order arrives and follow the normal return You will receive an order confirmation via email. use the search by a style name or category (Example: type SSL technology encrypts data allowing only For Northwest Territories, Only positive experience. backorder is a product which we currently don't have in stock every webpage and type in what you would like to find. This excludes Diners Club, PayPal, Apple Pay and Shopify Pay. and follow the return procedure. We gladly accept returns of unworn merchandise within 30 days of delivery. Anyone who is a legal resident of the 50 US or DC and the age of 18+ is eligible to join SM PASS. Due to nationwide shipping volume, you may experience a delay. Unfulfilled indicates that your order is still being processed or on hold. Steve Madden will not be responsible for lost or stolen gift date mentioned on the product page, except in rare cases when Please contact us immediately via Live Chat or by I've been visit several offline store but they didn't treat me good when I need help to get my size. place your order by phone, please call customer service at Please do not purchase from Steve Madden. SM PASS INSIDER accounts receive Free Standard Shipping while SM Pass VIP, SUPERSTAR and ICON receive Free 2-Day Shipping on orders over $50 plus free in store return. purchases. original packaging and the packing slip from the shipping Due to high volume of orders on best-selling styles, the We offer shipping to Puerto Rico, US Virgin Islands, Guam and We accept returns of UNWORN merchandise within 30 days of delivery, with the original packaging / tags attached. Then you can use the "Filter by" categories to find the styles I contacted them to cancel my order they said it can't be. Please contact us immediately via Live Chat or by calling item in stock? SSL technology encrypts data allowing only Promotions exclude all REBOOTED styles and the following: AAHRON BLACK LEATHER, AAHRON BLACK PATENT, AAHRON TAN LEATHER, ABUNDANT NATURAL RAFFIA, ADORE BRIGHT MULTI, ADORE BRONZE, ADORE RHINESTONES, ALAYA BLACK CROCODILE, ALAYA TAN CROCODILE, ALEXIS BLACK SATIN, AMANDA BLUSH, AMANDA GOLD, AMANDA WHITE, AMANI BLACK, AMANI GREEN, AMANI WHITE, ANNIE BLACK, ANNIE CHAMPAGNE, ANNIE NATURAL, ANNIE PINK NEON, ANNIE WHITE, APPLAUD BRONZE, APPLAUD RHINESTONES, AUDRINA BLACK LEATHER, AUDRINA GOLD LEATHER, AUDRINA NATURAL LEATHER, AUDRINA WHITE LEATHER, AXELLE BLACK LEATHER, AXELLE BROWN LEATHER, BCHORD BLUSH MULTI, BDIEGO BLACK, BDIEGO BLACK/TAN, BDIEGO BONE, BDIEGO CHARCOAL, BDIEGO PINK NEON, BDIEGO WHITE, BELINDA BLACK LEATHER, BELINDA TAN LEATHER, BELLINI TAN, BEVELYN BLACK, BEVELYN ORANGE, BMARVELL DENIM FABRIC, BMINI BLACK, BMINI COGNAC, BNIKKI BLACK, BNIKKI DENIM FABRIC, BNIKKI TAUPE, BOLO BLACK, BOLO BLACK/BLACK, BOLO COGNAC SUEDE, BOLO WHITE, BRIANNE BLACK, BRIANNE DENIM FABRIC, BRIANNE NEWSPAPER PRINT, BROARING BROWN MULTI, BROARING WHITE MULTI, BROARING WHITE/GREEN, BVITAL BLACK, BWESTY DENIM FABRIC, CAMPO BLACK MULTI, CAMPO WHITE/GREY, CARMINA NATURAL RAFFIA, CESARE BLACK LEATHER, CHARLIE-W BEIGE MULTI, CHARLIE-W TAN MULTI, CHART BLACK LEATHER, CHART GOLD LEATHER, CHERISH BLACK PATENT, CHERISH DENIM FABRIC, CHERISH RED PATENT, DALI BLACK, DALI DENIM MULTI, DEVOTE BAG BLACK, DEVOTE BAG COGNAC, DURI IVORY, EDDYSON NAVY SUEDE, EDDYSON TAN SUEDE, ELI BLACK LEATHER, ELI DENIM MULTI, ELI SILVER MULTI, ELI TAN LEATHER, ELIJAH RHINESTONES, ELLISON BLACK LEATHER, ELLISON MULTI, ELLISON NATURAL, ELLISON SILVER, EMPORIA BLACK/BLACK, EMPORIA GREEN, EMPORIA LIGHT PINK, EMPORIA WHITE/BLACK, EVELYN BLACK LEATHER, EVELYN BLACK PATENT, EVELYN BLUSH PATENT, EVELYN GOLD SNAKE, EVELYN SILVER, EVELYN WHITE LEATHER, FINK DENIM FABRIC, FLEX BLACK/WHITE, FROSTING BLACK, FROSTING RED, FROSTING WHITE, GAVEN BLACK LEATHER, GAVEN SILVER LEATHER, HADYN BLACK LEATHER, HADYN COGNAC LEATHER, HADYN COGNAC MULTI, HADYN DENIM FABRIC, HADYN GOLD LEATHER, HADYN GREEN LEATHER, HADYN RAFFIA, HADYN WHITE LEATHER, HADYN-R RHINESTONES, HARKEN BLACK LEATHER,HARKEN COGNAC LEATHER, HARKEN TAN LEATHER, HAYWARD BLACK LEATHER, HAYWARD WHITE LEATHER, HUTCH BLACK, HUTCH SAND SUEDE, IRENEE BLACK LEATHER, IRENEE NATURAL TWEED, IRENEE TAN NUBUCK, IRENEEW BLACK SUEDE, IRENEEW TAN NUBUCK, JAYME TAN LEATHER, JAYME WHITE LEATHER, JAZZ WHITE/GREY, JAZZ WHITE/NAVY, JOY BLACK LEATHER, JOY GOLD LEATHER, JOY WHITE LEATHER, KAYA BLACK LEATHER, KAYA BONE LEATHER, KAYA COGNAC LEATHER, KAYDEE BLACK LEATHER, KAYDEE COGNAC LEATHER, KEEGAN TAN MULTI, KEENAN BLACK LEATHER, KEENAN TAN LEATHER, KNOX BLACK MULTI, KNOX BONE MULTI, KNOX BRIGHT MULTI, KNOX BURGUNDY MULTI, KNOX DENIM MULTI, KNOX GOLD MULTI, KNOX NAVY MULTI, KNOX RAFFIA, KNOX TOTE BLACK MULTI, KNOX TOTE BONE MULTI, KNOX TOTE NAVY MULTI, KNOX YELLOW NEON, KNOX-B BROWN MULTI, KNOX-B PINK MULTI, KNOX-F BLACK MULTI, KNOXIE BLACK MULTI, KNOX-P IVORY, KNOX-R GOLD, KRAMERR BLACK LEATHER, KRAMERR TAN LEATHER, LAIGHT BLACK VELVET, LANCE BLACK PATENT, LASSO BLACK MULTI, LASSO BLACK/YELLOW, LASSO BONE LEATHER, LASSO BONE/BLACK, LASSO CHESTNUT SUEDE, LASSO COGNAC, LASSO PINK LEATHER, LASSO-P BROWN MULTI, LASSY BLACK LEATHER, LASSY BONE LEATHER, LASSY DENIM FABRIC, LESSA BLACK SUEDE, LESSA BONE PATENT, LESSA CHAMPAGNE, LESSA GOLD GLITTER, LIVVY DENIM FABRIC, LOFTY SILVER, LUISA BLACK LEATHER, MAJOR BLACK, MARCIA BLACK PATENT, MARCIA RED PATENT, MAURA-R RHINESTONES, MAXIMA-R BLACK, MAYSLIE GREY SUEDE, MAYSLIE WHITE/BLACK, MAYVEN BLACK LEATHER, MAYVEN WHITE LEATHER, MELENA GOLD LEATHER, MELENA GREEN SUEDE, MINGLE BLACK PATENT, MINKA BLACK LEATHER, MINKA BURGUNDY, MINKA TAN LEATHER, MISTOR BLACK LEATHER, MISTOR WHITE LEATHER, MONA BLACK CROCODILE, MONA BLACK LEATHER, MONA BONE LEATHER, MONA BROWN CROCODILE, MONA DENIM FABRIC, MONA MULTI, MONA TAN LEATHER, MONA-R RHINESTONES, PAEN BROWN LEATHER, PAEN NAVY LEATHER, PARTAY BRONZE, PARTAY PINK METALLIC, POLLY NATURAL RAFFIA, PONCE BLACK, PONCE BLACK/SILVER, PONCE OLIVE MULTI, PONCE RED, PONCE SAND, PONCE SILVER, PONCED BLACK, PONCED SILVER, POSSESS BLACK, POSSESS OFF-WHITE, POSSESS SAND, POSSESS WHITE MULTI, POSSESSION BLACK, POSSESSION BLACK/TAN, POSSESSION BONE, POSSESSION BRIGHT MULTI, POSSESSION CHARCOAL, POSSESSION DUSTY PINK, POSSESSION LEOPARD MULTI, POSSESSION MULTI, POSSESSION PINK NEON, POSSESSION RED, POSSESSION TAN, POSSESSION WHITE/GREEN, POWER BLACK, POWER PINK, POWER SILVER, POWER WHITE, PROCTOR-R BLACK LEATHER, PROCTOR-R COGNAC LEATHER, QUANTUM BLACK, RAIA NATURAL RAFFIA, RICHIE RHINESTONES, RICO BLACK LEATHER, RICO GOLD SNAKE, RICO TAN LEATHER, ROARING BLACK MULTI, ROARING BLACK/WHITE, ROARING BROWN MULTI, ROARING RED MULTI, ROARING WHITE/GREEN, ROARING-R WHITE MULTI, ROCKAWAY WHITE/BLACK, ROCKY BROWN DISTRESSED, ROMAN COGNAC, ROMAN NATURAL MULTI, ROVER BLACK LEATHER, ROZLYN BLACK CROCODILE, ROZLYN BROWN CROCODILE, RUSS BLACK LEATHER, SAMI BLACK, SAMI SAND, SANDRA BLACK LEATHER, SANDRA TAN LEATHER, SANDRA WHITE LEATHER, SANTANA RAFFIA, SANTO BLACK CROCODILE, SANTO COGNAC LEATHER, SILVANA BLACK LEATHER, SILVANA TAN LEATHER, SLINKY30 BLACK, SLINKY30 NATURAL MULTI, SLINKY-J GREEN, SLINKY-J PINK, SLINKY-J TAN, SOREYA BLACK MULTI, SOREYA TAN MULTI, SUNNIE BLACK, SUNNIE BONE, SUNNIE TAN, SUSAN BLACK PATENT, SUSAN BONE PATENT, SYLVIE BLACK PATENT, SYLVIE TAN LEATHER, TECY BLACK LEATHER, TECY RED LEATHER, TECY SILVER LEATHER, TECY TAN LEATHER, THERESA BLACK PATENT, THERESA BLUE PATENT, THERESA CAMEL PATENT, THERESA CHAMPAGNE, THERESA PINK PATENT, THERESA WHITE PATENT, TROOPA BLACK LEATHER, TROOPA BROWN LEATHER, TRUST CAMEL NUBUCK, UPGRADED DENIM FABRIC, UPWARD BLACK LEATHER, UTOPIA GOLD, UTOPIA WHITE, VALENTEEN BLACK SATIN, VALENTEEN WHITE SATIN, VIABLE BLACK, VIABLE OFF-WHITE, VIABLE-R RHINESTONES, ZAP BLACK LEATHER, ZYLO BLACK BOX, ZYLO GREEN LEATHER.