Once turned off, disconnect the printer's power cord from the back of the printer. After connecting your Canon printer to Windows, to ensure it works properly, you need to install a proper driver. 2828 University Ave SE Ste 150, Minneapolis, Minnesota, 55414, United States. 2) To delete the print jobs, from the Printer menu, select Cancel All Documents. USB cable-connected Canon printersshould be set to USBxxx(where "xxx" is a set of numbers) underPortand Virtual Printer Port for USBunderDescription. [Workaround] Remove and reinsert the USB cable. Try to print again. Check 1: The devices may not be turned on. Sometimes, your computer's print queue can get jammed up with old documents that failed to print for one reason or another, holding up the document you need right now. Your email address will not be published. 2. Keep reading to fix the 'Canon printer not printing' issue. Then raise the paper tray and its extension. 2) Start Restoro and it will run a FREE scan of your PC. Activated firewall software can also be a reason for the distortion of communication between the system and the printer. After that, take out a sample print to check if the issue is resolved and the printer is not printing blank pages anymore. Canon U.S.A Inc. All Rights Reserved. Between lots of moving parts and scummy ink-related business practices, it's no surprise these must-have tools cause endless amounts of frustration. Continue to get alternating flashing lights and message to take it to repair. Printer was printing fine, but now it sounds like it's still working, but nothing prints. The drum unit and fuser unit may need to . If the printout shows that the connection is Inactive and it shows the wrong SSID (network name), the printer will need to be reconnected to the network. Moreover, check the ink level of the cartridge as an empty ink cartridge can also cause the Canon printer not printing issue. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. please address the error state first. Why is my Canon printer not connecting to WiFi? Wait approximately 30 seconds before you reconnect it. What to Do if Your Soundbar Has No Sound, Good Migrations: How to Move Your Windows Drive to a New PC, How to Turn a Raspberry Pi Into a NAS for Whole-Home File Sharing. Verify that its plugged into a working outlet and any power switches are turned to the ON position. She is an avid reader who loves to explore tech in her free time. 5) If not, set Startup type to Automatic, and click the Start button to start this service. This article provides some important information to regarding using PIXMA, MAXIFY, CanoScan, or PIXMA PRO (and some imagePROGRAF PRO) models via USB with Windows 11. If this happens, go to Settings > Devices > Printers & Scanners, select your printer, and remove it. To make the communication better, restart both and then try. Before you print, be sure you have the appropriate printer selected. 0 Likes Reply zee123 Apprentice In response to Caemene Options 02-01-2021 12:29 PM They have quite a lot of options with wired and wireless connections etc. In this case, you need to delete print jobs from the print queue. 1. Click the "-" button. This issue is common and resolvable as well. If your printer tells you it's out of ink, but youknowit isn't, there are a few things you can do. It can simply be solved by: Open Control Panel through your Windows search menu Click View devices and printers under Hardware and Sound. If you aren't able to connect your printer to the router directly, you have another option: connect it to your computer over USB, then use your computer's built-in printer sharing to. 6. . To re-add the printer, power it back up. Check Paper Tray and Printer Connection. As a technical writer at Driver Easy, Sammi writes easy-to-understand articles and technical tutorials to save our customers time troubleshooting. If you aren't able to connect your printer to the router directly, you have another option: connect it to your computer over USB, then use your computer's built-in printer sharing to print from other PCs in the house. More often than not, my printer problems boil down to simple Wi-Fi woesprinters that won't connect to Wi-Fi; printers that say they're connected but don't show up on the network; or printers that show up in the wireless devices list but just won't print. I have to open Services and restart it when I want to print again, but that fixes the issue with the print job just sitting there and not starting. If you have Ethernet in your home, try connecting it to the network that wayyou may find an Ethernet jack hidden somewhere on your printer (check its manual; I've seen them in very hard-to-find places). If printing starts normally, there is a problem with the relay device. 03/30/2023: Product Advisory for EF50 F1.2 L USM. imageclassmf242dw jamming after each page imageCLASS MF269dw Problems Printing PDFs. It's become a clich in tech circles, but with printers, it's true more often than not: Sometimes you just need to turn it off and turn it back on again. To remove your current printer, go toControl Panel > Programs and Features(or in Windows XPAdd or Remove Programs). If it does not download automatically, please click here. That will result in canon printer wont printer. If the USB data cable is not completely connected into either the computer or the printer the print request is not going to reach the printer. Then firstly, turn the printer on and wait for a few seconds. Find your printer and select it as "Default printer". Hi, zonst1!So that the Community can help you better, we need to know exactly which Canon printer model you're using. Follow the below steps to resolve the Canon printer wont print black problem by unclogging the clogged nozzles. The computer will temporarily disconnect from your wireless router. 4. Then, clickDevices and Printers. As with all technology, it helps to begin your troubleshooting journey by updating all the relevant software. Contact the vendor of the relay device. Replace the USB cable and retry the printing. Step 3: Select your region and product. The canon printer can also stop responding if the printer is not properly connected to the router. Consult the reseller of the relay device for details. Meanwhile, keep the printer as close to the router as possible for maximum signal strength. Open the Printer properties screen in Windows. When there is a problem with wireless connection of the printer, [Inactive] is displayed. No joke, my father-in-law's printer doesn't work unless all the upstairs doors are open, because they impede the already-weak Wi-Fi signal. All Rights Reserved. Figure 1: USB Connector. Open Get Help. iTR STILL PRINTS BLOCKS OF COLOR. Right-click any old items and clear them to get things chugging again. Even if the Wi-Fi signal in that room seems fine, try moving your printer closer to the router if youre having connection issues. If the wrong printer is automatically selected, you may want to set the desired printer as the default printer. 1. Printer not used for 18 months due to Covid. If your printer is still not working properly, proceed to the next fix. In macOS, you can see the queue fromSystem Preferences > Printers & Scanners > Open Print Queue. If it isnt, re-plug it and make sure they are properly seated into the ports on both your printer and your computer. See if the printer shows up in yourrouter's network list, or try moving the printer closer to the router to see if it's just out of range. The printer is connected to your computer or network before you install the printer driver. After it has fully initialized, plug the printer back in and power it on. Confirm that theEnable bidirectional supportbox is checked for the selected driver. This newsletter may contain advertising, deals, or affiliate links. I then have to go the my driver setup and change the IP configured for the Canon port. She has a love of innovation and emerging tech, and she firmly believes that technology should make life better. Press and hold the button on the printer for 3 seconds. Wait until printing starts. Action. Click Add device, and then wait for a PIN to print or display on the printer control panel. 2. Firewall software helps block threats from outside your network, but some settings or configuration can block communication with your printer and may reject the connection needed for your machine to work properly. Once ink starts to flow more freely onto the towel, give it a quick dab with a dry paper towel before re-inserting the cartridge. Once a proper connection has been reestablished, if this was the issue, then communication between your devices should be restored. mY CANON TS 8020 PRINTER STOPPED PRINTING LETTERS. Heres why the Canon printer is not printing. However, please note that when installing drivers for printers with faxing capabilities that the installer may not proceed. If the Status LED is not lit, then your machine is not powered on. Step 1. Microsoft has released an update for Windows 11 that addresses issues related to USB printing. *If the print spooler service has stopped, you cannot perform printing. You may unsubscribe from the newsletters at any time. Then click Add a Printer or Scanner to re-add it to the device list. Check 2: The printer may be too far away from the access point or router. Youll be prompted to upgrade when you click Update All.). Once the power is reconnect it may take approximately 2 minutes for the network to become fully online. If the system or printer has stayed inactive for too long or slow internet connection can also be a reason for the printer going on sleep. Or if you still need help, visit our Canon Community by clicking the button below to get answers: If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your. 4. Make sure the printer power is on. From the Printer properties window, select the Ports tab. If the wrong printer is automatically selected, you may want to set the desired printer as the default printer. Learnhow to resolve a"Can'tcommunicate with the printer" error on a PIXMA MG, MP, or MXprinter from a Windows PC. In this article, well walk you through the steps to fix your Canon printer not printing issue. If the PIN expires, close the Printers & Scanners . Canon is a trusted brand name to buy from. If printing starts normally, there is a problem with the relay device. Windows' test pages can be printed by heading toSettings > Devices > Printers & Scanners. There could be some issue with the USB or wireless connection between the printer, router, and system. If you want to use yourPIXMA, MAXIFY, CanoScan, or PIXMA PRO (and some imagePROGRAF PRO)model with Windows 11 with a USB connection, please keep the following information in mind. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. If the problem still persists, proceed to the next step. Then, we have got you covered! Heres how you can fix the Canon printer printing blank pages issue. If the printout shows that the connection is. Power to the printer is fluctuating. After a few moments, theSelect Printer to Be Repairedscreen will appear. Remove the cable from the printers rear and disconnect it from your PC. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. In Windows 7 or Windows Vista, click Start and select All Programs, Canon Utilities, Wi-Fi Connection Assistant, and then Wi-Fi Connection Assistant. Frustrating as they can be, printers do sometimes tell you what the problem is so you can avoid trial-and-erroring your way through the troubleshooting process. Allow the printer to fully power up. If Wi-Fi Connection Assistant is not displayed on the Start screen, select the Search charm and search for "Wi-Fi Connection Assistant". Simply turn the printer off with the power button on the printer. After the computer has sent the network information over to the printer, it will reconnect to the router. If your printer has not been setup wirelessly already, or to reestablish a wireless connection, refer to this. + Verify Printer Power + Select the Appropriate Printer + Power Cycle Printer + Wi-Fi Communication On a Mac, go toSystem Preferences > Printers & Scannersand click the + button. Unplug your wireless router for 15 seconds, then plug it back in. Is your printer getting a good enough signal? I have not been able to print any other documents, either. Click "Setup," which is one of the function buttons. Now perform printing tasks to check if it works. We only recommend products we believe in. 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If it still fails, uninstall the printer driver once, and start the setup while the printer is connected via USB. G3411 Printer not printing (blank sheet) tried cleaning function, not successful. Clear and reset the print spooler Step 6. When the USB cable is securely plugged in, check the following: If you are using a relay device such as a USB hub, disconnect it, connect the printer . If the problem still occurs, perform the printer settings again and re-connect the printer to the access point or router. Whether it's a software or hardware issue, here's how to troubleshoot your finicky printer. Now, you should be able to print a document. If the printer is in an error state (paper jam, ink has run out, etc.) Or you can go to the Support Center, enter the model of your device in the search field, and follow the instructions to download and install the driver. It makes all the same noises of printing on the page but nothing shows up. Canon printer won't print for many reasons such as; defective power cords, unstable wi-fi connection, stuck print jobs, paper jams, and outdated printer drivers. Enter the WPS PIN within 90 seconds, and then click Next to complete the connection. 1. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. Press the power button to turn on the printer. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. If your computer is connected to a Virtual Private Network (VPN), try disconnecting from the VPN to see if it is interfering with printer communication. Hold down the Shift Key and shut down the computer. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options. If the problem is not solved, proceed to the next step. Are you frustrated cause your Canon printer wont print? Did you print to narrow width paper? Products that work. When you plug a printer into your PC, Windows will usually grab the necessary drivers for you. Depending on what's listed on the network information setting page that was printed, take the appropriate troubleshooting steps noted. You can find this in Settings > Update & Security > Troubleshoot in Windows 10. Why can't my Canon printer print? Before proceeding with the troubleshooting steps, Connect your Printer to the computer and Switch it ON. Other than that, check for unfinished printing jobs, stuck in queue previously. For Windows: click on Settings > Devices > Printers & Scanners. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. Previous Pixma MG3022 gave me same grief. ), turn off and unplug your printer. Try removing the paper tray, re-aligning the paper, and sliding it back in. This printer will now vanish from your list.