Please call a representative at (800) 427-8686 to confirm. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Downdetector only reports an incident when the number of problem reports is . Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. No ETA on when it will be back on. Please be aware of your surroundings and do not touch any down lines and wires. Are you experiencing issues or an outage? A special weather statement is in effect through Thursday 2/2 at 4pm. 2-Year Price. 1. Called the 800# and they said it would back up at 10am CST. Experience from start to finish was excellent. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Spectrum (formerly Charter Spectrum) offers cable television, internet and home phone service. enTouch strives to provide a high-quality Internet experience for all of our customers. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Just add a report by leaving a comment below and get a quick reply about the UP/Down status for enTouch Wireless. The New York Islanders are a professional ice hockey team based in Uniondale, New York. enTouch Wireless customers can stay connected to friends and family abroad with FREE international calling to countries including Canada, Mexico, India, UK, and more! . Let's see what we have available at your address. (Please submit a report especially if you have trouble accessing the service from enTouch Wireless). Residential Customer; Let's see what services we have available at your address. All rights reserved. Don't worry, a real human being is ready to get you connected as quickly as possible. EnTouch serves businesses and residences in Cypress, Katy, Missouri City, Spring and Sugar Land in the Houston area with cable TV, broadband internet, voice and home-security products.. Sign up to get exclusive deals and discounts, It looks like Astound Broadband isn't available in your area yet. [1] The company provides mobile GoDaddy Inc. is an American publicly traded Internet domain registrar and web hosting company headquartered in Scottsdale, Arizona and incorporated in Delaware.As of April 2020, GoDaddy has China Telecom Corp., Ltd. is a Chinese telecommunications company. Latest outage, problems and issue reports in social media. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. Customer Prioritization. been told their system's crashed since last week Friday. EN-TOUCH ALARM SYSTEMS, INC | 11011 RICHMOND, STE 400 | HOUSTON, TX 77042 | LICENSE# B10029, Keeping Americans connected during Coronavirus , Harmony (Formerly Discovery at Spring Trails). Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. We will be monitoring this event closely to manage your service needs during this event. Videos stream at DVD quality (480p). Pay your bill online. Still no internet, second day, ridicules, Frustrated in LMF 1 year ago Learn More. Customer service does not help after multiple calls. Soon after, Entouch disbanded, and McCaine went on to work in music production with other artists such as Keith Sweat, Jadakiss, Eve, Mista, Swizz Beatz, Bone Thugs N Harmony, Kut Klose and Lorenzo. program. Commercial power outages are possible. Internet is not working since 3 pm cst at Cincoranch, Sagewood neighborhood, Stephen 4 months ago Our services vary based on location. AT&T 80% available in Missouri City Connection: DSL & Fiber Download speeds up to 5000 Mbps User Rating (1522) View Plans 2. Let's see what we have available at your address. just Astound Broadband Powered by En-Touch . An eligible household is limited to one monthly service discount and a single one-time device discount. To see more Astound Broadband Powered by En-Touch deals and offers in your area enter your zip code above. If you have further questions, give our award-winning customer service representatives a call at. Top 5 Internet Providers in Houston, TX | HighSpeedInternet.com Ad Speeds up to 5000 Mbps Online only - order AT&T Fiber and get a $150 reward card No contract Seamless streaming, working, and gaming View Plans Ads 1. When it is safe and accessible for our crews, we actively repair damage to our network from fallen trees and other storm-related issues. Use the zip search and check with Astound Broadband Powered by En-Touch directly to verify availability. Keep your Astound Broadband account information and our contact phone numbers handy. In last 1.5 years, today I had connectivity issue. Entouch was an American male Alternative R&B group, composed of Eric McCaine and Eric Smith, also known as Free. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. enTouch customers may attach any 3G- or 4G-capable devices of their choice to our Broadband Services, so long as the devices are compatible with and do not harm or interfere with the networks of our Underlying Carriers and comply with all applicable laws, rules, regulations, and standards. Get a precise, real-time read of your speed with this simple test, it can measure the performance of your connection regardless of who is your current internet provider. The information provided in this policy is meant to assist customers in making informed choices about the purchase and use of our Broadband Services, and assist providers of Internet applications, content, and services in developing, marketing, and maintaining their Internet offerings. This policy provides Boomerang Wireless, LLC d/b/a enTouch Wireless (enTouch, we, us, or our) customers (or you and your) with information about the network management practices, performance characteristics, and commercial terms applicable to our mass market wireless broadband Internet access services (Broadband Services), consistent with the Federal Communications Commissions (FCCs) Transparency Rule and applicable state open internet laws and regulations. @RCNconnects Already working on it. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Customer Prioritization is not paid prioritization and instead may be based on a variety of factors, including the type of customer and the amount of data a customer is using. How can you manage your DVRs recordings. @RCNconnects internet service in chicago has been down since 4pm. All of this is such a scam, but threatening to do this is how I get services like XM for much less than sticker price, @grandecom is this a joke? The BroadbandNow team recommends consumers regularly check their internet's performance as it fluctuates regularly and can identify when you need service support or when your household's usage exceeds your current plan's capability. See astound.com/yourspeed for why speeds may vary. By giving you as much broadband data as we can in all of our plans. They were signed to Elektra Entertainment during the height of the new jack swing era. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Waited over an hour to be told no clue when it will be back up. enTouch is part of Astound Broadband. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. In context, wired terrestrial Internet connections generally have latency in the 570ms range. 166 reviews of Astound Broadband powered by enTouch "I am moving to Houston, and signed up for 3 services from En-Touch systems: phone, TV, and internet. This is at a critical stage for us! on May 14, 2018. Have been down in Kirkland since last night. During periods of congestion, our Underlying Carriers may prioritize data traffic for some customers over other customers to manage their networks. A representative will reach out to you to schedule a trouble ticket." / Twitter astound.com Astound/Entouch down in Summerwood 77004 this morning. Astound Broadband Powered by En-Touch offers service in 63 zip codes nationwide. Streaming Video Optimization. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. No, enTouch does not require consideration, monetary or otherwise, from edge providers in exchange for the non-discriminatory treatment of their content, application, service, or non-harmful device, including, but not limited to, in exchange for transmitting traffic to and from our end users or preventing the blocking or throttling (including impairment or degradation) of the edge providers content, application, service, or non-harmful device. Xfinity Additionally, he refunded the amount for loss in connection on the spot. BroadbandNow Internet Service Provider Awards 2020. to get started. 7).[1]. Satellite Internet broadband connections, on the other hand, can be in the range of 500800ms. The customers with lower priority may experience reduced data speeds and increased latency as compared to the other customers using the same cell site, which may cause websites to load more slowly or affect the performance of data-heavy activities such as video streaming, video conferencing, or interactive gaming. Astound acquired and combined Wave Broadband, RCN and Grande Communications into single, nationwide brand. If this continues to happen, please contact us. Any idea what is going on? 1-800-427-8686. enTouch provides broadband internet, digital TV, home phone and security services in the Greater Houston area. The speed and latency you can expect to receive using our Broadband Services are described below. Astound Broadband powered by enTouch is open Mon, Tue, Wed, Thu, Fri. *Internet download speeds may vary and are not guaranteed. Our Underlying Carrier may use network management techniques to ensure the best possible experience for the most possible customers, including the techniques described below. Be prepared and have an emergency plan in place. -Jackie. are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. Service is unreliable & down for 12 hours. 1-800-427-8686. Astound Broadband is an American telecommunications company that provides broadband internet, TV and phone services. COPYRIGHT 2011 2021 ENTOUCH, ALL RIGHTS RESERVED. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. In those situations, we ask for your patience our teams work hard to get our services back up and running so you can be connected again. For updates on known outages in your area, visit their website. Thanks for horrible customer service and internet service, @WaveConnects When will it recover? You ask about my agent then Im suppose@to solely base my recommendation only on my interaction with your agent. We tell you when your favorite services are down or having problems. Internet, Cable & Phone, Adding Chicago and Key Indiana, Maryland Markets to Nationwide Fiber Network, RCN, Grande Communications, Wave Broadband and enTouch Give You the Power to Win, with Debut of Pro Gaming WiFi Service, RCN, Grande, Wave and enTouch Join the FCCs Emergency Broadband Benefit Program, Stonepeak Announces Agreement to Acquire Astound Broadband from TPG for $8.1 Billion, RCN, Grande Communications and Wave Broadband Conclude Acquisition of EnTouch Systems. BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. The most recent Astound Broadband outage reports came from the following cities: Descriptions of the rates and fees applicable to our Broadband Services are available on our website,www.entouchwireless.com/plans. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. Enter your zip code below to see if internet from Astound Broadband Powered by En-Touch is available in your area. All names, logos, images and service marks are property of their respective owners. Mary 1 year ago Astound Broadband is an American telecommunications company that provides broadband internet, TV and phone services. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. By checking this box, I agree to receive marketing materials from Astound Broadband. Learn how and when to remove these template messages, Learn how and when to remove this template message, https://en.wikipedia.org/w/index.php?title=Entouch&oldid=1019670272, This page was last edited on 24 April 2021, at 18:45.