After item delivery, the buyer has a 7-day inspection period to ensure that it arrived in the condition described in the listing. ebay buyer protection program 5 day testing period. Most Popular eBay Scam Of All Time PreOrder Scam. If reimbursement is unsuccessful, we reserve the right to seek reimbursement through other means. If you call the number on the invoice, the scammer pretends to work for eBay Motors. Returns should be sent with tracked shipping that can be independently validated. From 2013 through 2017, he served as senior communications manager for Terapeak, which offers marketplace research and listing analytics to online sellers. For certain types of listings (e.g., Auction, Best Offer, etc.) The vehicle make, model or year is different than what was described in the seller's listing at the time you placed your bid or offer. VPP is automatically included at no additional cost when you complete the purchase of an eligible vehicle on ebay.com or eBay mobile applications. Proof that the buyer collected the item Allstate Protection Plans cover your eBay purchases from mechanical and electrical failures during normal use. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. How To Avoid An Ebay Buyer Scam! eBay may step in without the buyer asking if there is no valid tracking information available. If the seller sends funds to the buyer to pay for return shipping, the seller will not be refunded the amount by eBay even if the buyer chooses to not return the item. Buying a car of any kind, regardless of where its listed, comes with some level of risk. and account number). Click here to learn more about Escrow.com and click here to learn more about the benefits of paying with escrow. If it appears too good to be true, it probably is. Want to avoid the latest rip-offs? No such thing as ebay escrow. It's in perfect condition, with no problems, no scratches. Copyright 1995-2023 eBay Inc. All Rights Reserved. The vehicle is less than 10 years old (based on model year) and has undisclosed damage to the (a) engine, (b) transmission, and/or (c) body/frame (each a "qualifying component"). Because eBay is now selling very highly priced items, including major equipment and cars, it has instituted specific buyer protections for those items. On the other hand, eBay Motors has plenty of attributes that make it safer, with user feedback, secure payment methods, and Vehicle Purchase Protection being some of the most important. They may even tell you the sale will go through a well-known retailers buyer protection program. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Currently, eBay covers any fees charged by Escrow.com for use of their service. For items purchased prior to September 1, 2016, your capital equipment purchase is protected for up to $50,000 or the equipment purchase price, whichever is lower. A dialog will open as you type your search terms. Copyright 1995-2023 eBay Inc. All Rights Reserved. If you receive the vehicle but do not receive the title, or learn that it is subject to an undisclosed lien, you will have 90 days from the date that the listing ended to file for reimbursement. The days of getting insane deals on eBay are mostly gone. You can request to cancel the transaction on eBay if the seller has not yet shipped the item. The return is treated as if the item didn't match the listing. Even if youre in close proximity to the vehicle or youre willing to travel to it, the transaction must ultimately go through the site if you want the assurance and protection of eBays plan. On the other hand, credit card disputes typically take much longer to process and often require much more intensive communication from the buyer to document the case as it proceeds. eBay reserves the right to seek reimbursement from the seller for amounts refunded to the buyer, if a buyer successfully appeals. This includes, but is not limited to: In addition to the consequences described in the User Agreement, we reserve the right to indefinitely suspend an individual's coverage under eBay Money Back Guarantee and impose any other sanctions we may deem necessary including issuing warnings, blocking a buyer's ability to request returns or refunds on eBay and account suspension. 2 business days after receiving the returned item. I hope that the "5 day testing period" offer was part of what got your scam sensors screaming. One of the foundations of the eBay experience is the level of trust between all members of the eBay community. For items purchased on or after September 1, 2016, your capital equipment purchase is protected for up to $100,000 or the equipment purchase price, whichever is lower. To win a claim, eBay must believe that the buyer fundamentally did not receive the item for which they paid. On the cheaper side of cars, however, there are far fewer dealerships. We require all of the following to prove a successful on-time delivery: For eBay Authenticity Guarantee items, additional evidence is required. Transactions occurring off-eBay or on any other website. If a buyer chooses to pay with escrow, the seller will need to accept funds through escrow on qualifying items sold at $10,000 and above. Not familar with buying items in this manner. Undisclosed defects in the title, and certain undisclosed defects with the vehicle. For more information about buying and selling internationally, please see our policies on International selling and International trading. The best part about this is You are granted a 5 day trial period for inspection and test drive prior to making the purchase and also if for any reason you are not satisfied with the Bobcat you can have it shipped back at no expense for you of inspection and shipping for free. View cart for details. payment type on the item listing or in checkout to see if payment via Escrow.com is offered. The vehicle had a title with one of the following undisclosed brands (salvage, rebuilt/rebuildable, unrebuildable, reconstructed, scrapped/destroyed, junk, lemon, manufacturer buyback or flood/water damage) at the time of the end of the listing. Click here for more details on eBays unpaid item claim. For items purchased on or after September 1, 2016, your eligible vehicle purchase is protected for up to $100,000 or the purchase price paid, whichever is lower. The cost of repair to each qualifying component must exceed $1,000. For items not subject to eBays Authenticity Guarantee, please We require all of the following to prove a successful on-time delivery: We strongly recommend purchasing shipping insurance for high value orders. cancel a transaction, please do not fund your Escrow.com account. eBay Money Back Guarantee programs on international eBay sites. click here to learn more about the benefits of paying with escrow. Click here for While it seems like eBay should cover losses for a scam that is this obvious, there are some specific situations in which purchases aren't covered by eBay's Money Back Guarantee. Depending on the circumstances of the transaction, either eBay or Escrow.com will arbitrate and provide resolution support. 04:54 PM. Vehicle Purchase Protection (VPP) provides protection, against certain losses associated with fraud, up to a maximum amount of your purchase price paid, not exceeding $100,000 ($50,000 if purchased prior to Sept. 1, 2016), for purchase of an eligible vehicle on ebay.com or through the eBay mobile application. Be aware and act cautiously as financial dealings online can be risky no matter how careful you are. paid via Escrow.com may be found here. Auctions and Best Offers works the same as fixed price items or Buy It Now. When a seller offers an international shipping option (such as worldwide shipping), or doesn't exclude international shipping in their shipping settings, it may result in the buyer completing checkout on an eBay site other than the site used to create the listing. If the seller hasn't responded or if the buyer and seller can't reach a resolution, they can ask us to step in and help. The buyer must make a return request within the 7 day inspection period (measured from delivery). ("free returns" or "buyer pays"). and all policies posted on our sites (collectively, and as the same may be amended from time to time, eBays Policies) apply in addition to these Terms. Repairs or alterations made by you to the vehicle without the consent of the VPP Administrator. The action you just performed triggered the security solution. Respond to messages and required actions from eBay as the case is being processed. this is what is this buyer protection program SCAM SCAM SCAM SCAM Ebay doesn't care about the customers, they care only about fees, they just want your money, remember this, there is no protection of any kind for the customer, no matter what, everything they say is just SCAM Share this: Twitter Facebook Loading. When carefully analyzed, this is one way you can make a better decision about going forward with a transaction. This gives you time as the buyer to see the car in person before finalizing the purchase. A no returns policy is honored for escrow transactions. If a seller loses a chargeback they may be eligible for payment dispute seller protections. Payment will only be moved out of escrow when both parties are satisfied that the transaction has been carried out correctly. For cancellations, once both parties agree to cancel the order, Escrow.com will refund the buyer. eBay reserves the right at any time, in its sole discretion, with or without notice to you, to institute, alter or amend fees or costs associated with the Services. If you are feeling super adventurous next time you decide to gamble on a new used car you can try eBay. When the Buyer Is Covered byBuyer Protection, When the Buyer Is Not Covered by Buyer Protection, Protection for Buyers Purchasing High-Cost Equipment or Cars, How Buyer Protection Is Different From Credit Card Disputes, Issued a refund from eBay directly for the full purchase price and shipping amount, Required to return the unsatisfactory item to the seller, Absolved of any further connection with the transaction or obligation to the seller, Made a purchase that is not specifically excluded from protection, Made the purchase within the 45 days preceding the claim, Have a good faith dispute with the seller.